The clouds’ have entrenched deeply across multiple environments in small, midsize and large organizations. They promise to spearhead your business, increase productivity, reduce costs, streamline processes and just make an uber-positive impact. Look at the other side of the coin! With many cloud platforms being used for different processes, utilization of outbound public cloud providers, and internal cloud kiosks been generated for every practice, CIO’s and the executive management are pained with issues around adaptation, governance and integration. Managing this hybrid IT environment starts getting difficult!
Alcor Solutions Inc. will be at Knowledge 15 from April 19- 24, 2015 at Mandalay Bay, Las Vegas, NV.
Knowledge 15 is the largest gathering of service management professionals using enterprise cloud services to change the way people work. At Knowledge15, ~9,000 attendees will have the opportunity to attend over 100 labs and more than 200 breakout sessions, specialized networking events, an ExpoNow exhibition hall with ~170 Sponsors and so much more. With the combination of instructor-led training, hands-on labs, and primarily customer-led breakouts, the conference presents the best opportunity for ServiceNow customers and partners to learn about the future of ServiceNow, the ecosystem, and how we and our partners are empowering the service-oriented enterprise. Read More
With businesses experiencing constant change, organizations must have the ability to manage and adapt to this organizational change in the workplace today. But, with the persistent and difficult to remove ‘past imprint’ of a business’s structure, culture and routines, adapting to change begets a resistance; apparent and hidden from the enterprise work force.
Alcor’s webinar on,”How to manage organizational change management in the digital era” gives you and your organization the approaches and tools needed to win against this constant change in the digital era. Read More
Alcor Solutions Inc. is a global cloud advisory and implementation services company serving clients in multiple geographies including North America, Europe, Japan and India. Our consultants provide advice to leading businesses on cloud platforms, architecture, enterprise service management and integrating IT service delivery. Our clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Read More
Alcor Solutions Inc. joins the MuleSoft Partner Program to Deliver Integration Platform and Services for Connecting Applications in the Cloud and On-Premises
San Francisco, California — 12/16/ 2014 Alcor Solutions Inc. today announced its partnership with MuleSoft, the company that makes it easy to connect applications, data and devices, to provide consulting and services for the MuleSoft Anypoint™ Platform, the only unified integration platform for SaaS, SOA and APIs.
It’s the holiday season! You love gifting tech gadgets to your loved ones that make them feel smarter, special, wonderful and happy; after all, the season is all about spreading joy and cheer! But be aware- with the cheer; are you also spreading privacy and safety problems for your loved ones?
How can you implement ServiceNow? In which areas can you leverage ServiceNow? What is your ROI with this platform? How will it profit your business?
Here is a sample business case evaluation for implementing ServiceNow:
The IT service management (ITSM) best practice framework has come ahead in leaps and bounds in the recent times. ITSM/ITIL beyond doubt benefits IT infrastructure and operations organizations. ITIL beneficially improved service productivity (85%), quality (83%), business reputation (65%), and occasionally cost savings (41%).
Despite its rapid adoption in recent years, ITIL is fraught with adoption challenges that could be prevented, or at least minimized. The trick is to ensure that sufficient planning leads to optimal adoption, not just in the short term, for example, selecting and implementing a service desk tool, but also in the longer-term through an ITSM maturity vision, phased adoption, and support for continued improvement.
Here are 10 steps to ensure that you drive adoption effectively in your business: Read More
Tracking your IT enterprise across all your work spaces is important for your company’s success and for reduction in wastage of assets like manpower, financials, time and infrastructure. Basically all your business functions need to work in harmony ( reduced noise) and coordination to your business goals.
The ServiceNow asset management portfolio tracks the financial, contractual and inventory details of hardware, software and virtual infrastructure – as well as non-IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, provision services and more. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
ServiceNow’s Asset Management suite covers many aspects of your enterprise that in turn help in your business effectiveness and delivery. Read More
Success does not come in a day. It comes with focused, diligent hard work and a partner who understands your IT needs, your goals and your resources.
Alcor Solutions Inc. is unveiling two secret recipes aka applets at Booth 39 at #know14, Knowledge 14- the largest conference of 6000+ attendees who believe in the power of the Cloud. We will walk you through these secret recipes from April 27th to May 1st at Muscone Center, San Francisco. Read More
Insourcing is a business decision that is often made to maintain control of critical competencies or systems and is described as the commencement of performing a business function internally which was earlier fully contracted to another company. It may also include bringing a third party outsourcer to work inside a company’s facility.
IT performance reporting and analytics is a strategic gap that must be filled for IT to prove its value to the enterprise.Standard IT performance reports lack a time based perspective. Manual reporting based on spread sheets is labor-intensive and legacy business intelligence tools for reporting and analytics are complex and expensive. Analytics solutions are quickly shifting from a luxury tobeing a critical component of modern enterprise operations. Many organizations rely on the insights provided by data analytics processes from womb to tomb, giving them a clearer view on everything from workload automation processes to customer management systems. Alcor Solutions deploys the best in class enterprise solutions to exploit the full measure of Performance Analytics across the business to deliver optimum benefits. Read More
Service management is incorporated into supply chain management as the connection between the real sales and the customer. This means that the focus of the methodology to be adopted to provide faultless services is based on the results produced for the customers. The traditional IT system centric management revolved around the “IT department” which focused on automation of individual processes therefore creating a fragmented framework with minimal integration of processes. This led to the alienation of the services construed to be back-end thereby mitigating the application of best practices to evolve a single platform for providing end to end services. Providers of IT services can no longer afford to focus on technology and their internal organization; they now have to consider the quality of the services they provide and focus on the relationship with customers. Read More
IT service management enables IT leaders to align their strategies and deliver services that support their business goals. However, the service management roadmap can be bumpy, and without proper planning to avoid risks, the improvement program can be at risk.
Here are six common service management risks with tips on how to mitigate them and implement an effective IT service delivery management model. Read More
When I heard about SharePoint for the first time, I was told that it was analogous to the document storage that you can do on L drive. However, after using SharePoint in my daily activities, I found that SharePoint platform provides much more capabilities than a drive that is just used to share files and data – it is intuitive and can really change the way a company does business by building process excellence and providing the return on investment in no time.
Being in the Life Sciences industry for last 18 years, I have always been challenged on finding solutions that can help reduce the compliance cost, accelerate the time to market, ultimately making more efficient use of R&D dollars. Read More
Smartphones and tablets have become an extension of employees today. Ever since the launch of iPhones and iPad in 2010, the task of enterprise IT has increased manifold with these rogue devices entering the corporate network. Read More
SharePoint-based solutions are getting adopted widely across the Pharmaceuticals and Healthcare ecosystem. This is largely due to the ease of creating compliant SharePoint solutions with the SharePoint 2010 platform.
SharePoint is highly customizable and very user friendly software that provides a strong base for Pharmaceutical and Healthcare organizations to shape functionality and enable them to meet the requirements of a wide variety of users across the ecosystem. These solutions support several functional areas including research & development, quality management, manufacturing & operations, clinical data management and customer service. Read More
Social networking platforms and tools are being embraced in a big way by organizations around the world. The business has become more globalized, mobilized and virtual, so collaboration has become an imperative then a requirement. Besides companies have realized that employees are no longer working as silos but are connected to their friends, relatives, colleagues, customers, employers.
There are some fundamental benefits in employing collaboration across the organizations, few of them being: Read More
Alcor is an expert in the field of enterprise mobility strategy. Our consultants have advised organizations in enterprise IT strategy, mobile device management, application design and development. Alcor has a comprehensive framework that helps its clients create a holistic mobility strategy by identifying mobility requirements, building an RoI-based business case, assess maturity of vendor offerings and provide risk-mitigation recommendations. Read More