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Streamline Your Major Incident Management process using DevOps Tool Chain

MEET DEVOPS

Transforming Data For Uniform Processing With
Unique Identifier Between Systems

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DevOps - The DevOps Toolchain Application is a bi-directional integration designed and built between ServiceNow®, xMatters®, Slack® and StatusPage® providing instant communication of evident information with distinct users having a distributed process across different tools. The application allows for seamless control of information exchange between the various tools used to create, manage, and track incident ticket information.

There are no pre-requisite system requirements.

Adding content to the para: The toolchain exchanges ticket data between ServiceNow and xMatters. From there, the xMatters will establish a connection to a Slack channel and to a Status Page event. The level and direction of data exchanged categorizes the integration as uni-directional or bi-directional. Customer processes and business requirements define the parameters in which the exchange happens.

Key Features

Implement DevOps And Enjoy It's benefits

The toolchain exchanges ticket data between ServiceNow and xMatters. From there, the xMatters will establish a connection to a Slack channel and to a Status Page event. The level and direction of data exchanged categorizes the integration as uni-directional or bi-directional. Customer processes and business requirements define the parameters in which the exchange happens.

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    Unique Identifier

    Establishing a ticket number that provides a unique identifier between systems

  • Notifications

    Synchronizing systems to trigger notifications

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    Processing

    Transforming data for uniform processing

  • Reporting

    Tracking ticket activity for accurate reporting

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resources

Explore Latest DevOps Updates

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DevOps is available for download on ServiceNow® App Store.

If your organization is already using ServiceNow®, you can install this product in the matters of minutes and enjoy the full benefits of tracking your access roles seamlessly.

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