ServiceNow Elite Partner

Empowering Global Customers to Accelerate Digital Transformation
on the ServiceNow Platform

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Being a ServiceNow partner since 2013 and an Elite partner since 2017, Alcor is one of the top partners with over 8 years of implementation experience. We provide full scale ServiceNow implementation and managed services capabilities globally through operations in United States, Canada, UK, Japan, India, Mexico, and Brazil.

overview

One of the top partners in the ServiceNow ecosystem

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With CXOs preparing for the post-pandemic world at a faster pace, we at Alcor are guiding organizations of all sizes to make ServiceNow an integral part of the modern-day organizations – revolutionizing IT workflows, Service Management, platform positioning, and User Experience.

  • 4.84

    Out Of 5 CSAT Score

  • 550

    Implementations

  • 350

    Customers

  • 40

    Serving Countries

key capabilities

Delivering Unparalleled ServiceNow Expertise,
Innovation, and Agility

differentiators

We have built differentiated offerings that are significantly better than adopting
a general purpose, same size fits all approach.

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    Our Life Sciences solutions

    Our Life Sciences solutions are based on extensive experience in ensuring the implemented ITIL processes are compliant with GXP

  • Our Healthcare solutions

    Our Healthcare solutions take HIPAA & related regulations into account

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    Government Solutions

    Government Solutions enable continuous control and risk monitoring for FISMA 800-53 Security and Privacy Controls for Federal Information Systems and Organizations

offerings

Here's our breadth of offering –
HRSD, ITSM, ITBM, ITOM , CSM, Asset, Advisory, Support

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    HR Service Delivery Alcor is one of ServiceNow's most trusted HR Service Delivery partners with the right mix of technical and functional expertise. Our experts help your HR team to transform employee experiences, improve productivity, and eliminate administrative affliction by leveraging intelligent workflows.
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    IT Service Management Alcor's leading ITSM practice empowers customers to work with the most innovative IT Service Management solution and embrace a holistic approach - that incorporates best transformation practices in addition to well-planned ITIL frameworks. This modernizes your IT and enhances productivity with a unique cloud platform.
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    IT Business Management Align your business objectives, create greater value, and deliver amazing experiences. With deep industry and functional expertise, Alcor's global IT Business Management process transforms how organizations plan, prioritize, manage, and track work for better business outcomes and to drive business agility.
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    IT Operations Management Alcor's proven IT Operation Management practice takes an industry-based approach to deliver business automation and insights. Our unique methodology ensures continued success in Discovery, CMDB, Service Mapping, Cloud Management, and Event Management. This minimizes user impact and also helps in creating a robust data foundation.
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    Customer Service Management Transform your customers' experience by proactively addressing issues and implementing digital workflows. Alcor's proven Customer Service Management practice gives you the right recipe for resolving customer problems, driving revenue, and enhancing overall efficiency - thereby offering outstanding service and support.
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    Advisory Optimizing your ServiceNow transformation plan is critical to maximizing the overall platform value. Having profound real-world experience in aligning customer investments and analyzing opportunities, Alcor Advisory practice offers you an agile strategy by leveraging a strong process, powered by technology. Whether in Healthcare, Financial Services, High Tech, Retail, or Education, we have a plan to improve your entire digital experience.

our products

Alcor Products on ServiceNow Platform

Alcor is a ServiceNow Technology partner and has developed
several Products on the platform in the areas of Access Management, Onboarding & Offboarding, Expense Management,
Employee Appreciation & HR automation.

ALCOR'S TESTIMONIAL

Customers Speak

"I just wanted to share a quick note and let you know that you guys do a really good job. I'm glad I decided to work with you. It's really great how easy your websites are to update and manage. I never have any problem at all".

Head of Operations,
IT Infrastructure, Japan

"I have associated with Alcor for some time now, and I am glad to let you know that it has been one of the best decisions for our organization. You have done a great work with the website".

IT Director,
Healthcare, USA

resources

Explore our ServiceNow Content

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Connect with Us

Leverage our solutions, services and expertise to help your organization elevate the experience and efficiency to digital transformation.

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