Your Success Is Our Goal


Alcor’s mission is to provide best-in-class support for the AccessFlow product. AccessFlow support is designed specifically to assist our customers to optimize performance, innovate faster and lower cost.

We continually improve our services to meet and exceed customer expectations and aim to contribute to your success by providing timely and consistent high-quality product support.



Leading Support

We take pride in the fact that we offer the best technical support in the industry. We intend to reach out to our customers in the maximum capacity and resolve the issues to the earliest.

We are focused on resolving challenges that are holding back our customers in identity and access management. Our approach towards finding solutions and supporting our customers is what sets Alcor apart.

We are here to help you!



Modes of Contact

Following are the ways to get the AccessFlow support services
Submit a support request and a representative will email you within 24 to 48 hours.

Note: All requests submitted via email are created with the default Priority level as “P3”. The criticality can be changed in the Customer Support Portal after the support request has been raised.

Write an Email
Customers can open support cases to register their issue.

We have a team of dedicated technical personnel who are ready to provide product assistance, guide the users while using our product. For further information, please refer to the AccessFlow support document here.

Submit a Support Request on Customer Portal



At Alcor, we are constantly working towards making our customers not mere use our products but also get value that can contribute to their business. We are always ready and available to support our customer in every possible way.

Users can get a basic ServiceNow license for AccessFlow. They simply need to download the application from the ServiceNow App Store. Our team at Alcor is readily available for our customers to get them up to speed with simplified integration focused on efficient and faster time-to-the-market.

IAM Solutions with AccessFlow (In Orange): Simplified Solution to Manage Complex ERP Environments (In Black)



Accelerate Your Journey to Cloud with Oracle


AccessFlow is an Identity and Access Management product built on the ServiceNow platform. It offers seamless integration with Enterprise Resource Planning (ERP) environments-

  • Oracle EBS from R12.x version onwards
  • SAP S/4HANA and future versions
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Join Our Team

If you are interested in joining our team, you can send us your resume.

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