OVERVIEW

Manage And Maintain IT Assets Efficiently

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Maintaining control of your IT assets in an increasingly complex IT environment efficiently has become one of the biggest challenges faced by IT today. It is also the foundation to provide services to the businesses in a consistent and proactive manner.

Leveraging its deep experience in business processes and technology expertise, Alcor has successfully helped clients implement asset management and CMDB in a complex IT environment on platforms such as ServiceNow, Azure, AWS, Oracle, SAP, etc.

Asset Management Solution With Technology Expertise

A Detailed Structure Of ITSM Workflow At Alcor

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KEY CAPABILITIES

Alcor’s Capabilities Of Efficient Management Of Assets

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Hardware Asset Management Reduce costs and minimize risk for hardware and consumable assets. Effectively managed hardware assets from the point of request, till the asset is retired.
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Software Asset Management Modernize software asset tracking to mitigate risks, control spending, and take action across IT. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements.
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Configuration Management Database (CMDB) Connect all your asset data with service context throughout the full IT lifecycle including discovering, controlling, and keeping track of relationships between IT assets and their configurations.
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Discovery Get a complete view of IT resources across on-premises and cloud environments.

INTEGRATIONS

Key Integrations At Alcor

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KEY FEATURES

Effective Asset Management For Businesses

KEY BENEFITS

Optimize Asset Management In Complex Environment

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    Control of IT Environment With accurate and detailed information regarding your assets and relationship, you are able to manage the risk in your environment and optimize asset cost. This is even more important for customers in a complex outsourcing environment with assets being managed by one or multiple third-party vendors.
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    Improvement of Service With transparency comes the ability to prevent and resolve IT outages more effectively and drive a higher first level resolution for IT issues. It also provides the foundation to establish a robust IT Service Catalog and helps the IT organization improve service delivery processes. This will ultimately provide a higher customer satisfaction.
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    Help with Strategic Decisions When it comes to making strategic IT decisions, (e.g., Cloud migration, change of technology platform), one of the common challenges faced by IT is a lack of baseline of current cost base and the ability to assess impact of the change to the underlying business processes. A robust CMDB can provide valuable information to such decision-making process.
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