Imagine yourself as a pharmaceutical company executive overseeing a team struggling to keep up with increasing complexity, whether documenting clinical trials, tracking high-value medical equipment, or keeping up with constantly changing regulations. Meanwhile, competitors are accelerating pharmaceutical trials, automating plant operations, and enhancing worker engagement—all through more intelligent technology choices. That’s how the life sciences industry operates today. The tempo is hectic, stakes are high, and demands—whether from regulators, doctors, or patients—are always increasing. While these pressures are real, so is the opportunity to reimagine your operations.
As an Elite ServiceNow partner, Alcor accelerates digitization across the pharma and life sciences domain, empowering companies to digitize and capitalize on the opportunities across the value chain. With AI-powered solutions, we enable life sciences companies to unlock next-gen automation, process efficiency, superior digital experiences, cost savings, robust compliance, and faster speed to market.
Medical device management in the pharma and life sciences industry entails more than simple asset tracking. You have strict regulatory mandates to meet, operational inefficiencies to streamline, device recall issues to manage, and the added burden of keeping patients safe all the time.
Gain centralized management and visibility over all stages of your device life cycle—from onboarding and maintenance to retirement—by leveraging Alcor’s AI-driven solutions on the ServiceNow platform. We help you implement predictive maintenance through AI, automate compliance tracking, and map devices across clinical and operating settings. This lessens downtime and manual labor as well as enhances traceability and auditability—key to regulatory approvals and operational excellence.
Operational agility is now an absolute “must-have” for pharma rather than a “nice to have”. From closing the gap between laboratory and supply chain teams to facilitating better flow of documents and approvals, intelligent automation is capable of unleashing tangible value for pharma companies.
You can integrate AI-driven automation into mission-critical functions such as case handling, interdepartmental coordination, data entry, and compliance processes with Alcor. Our products fit into your specific requirements and seamlessly integrate with life sciences core platforms such as Veeva and other clinical systems. You can also optimize resource usage while achieving faster time-to-value across the pharmaceutical and life sciences ecosystems.
Your employees—from clinical researchers to HR teams—deserve tools that reduce friction, not create more of it. Alcor helps you deliver intuitive self-service experiences powered by AI Agents and intelligent virtual assistants that truly understand context.
Picture an Agentic AI-powered chatbot that not only responds to a lab tech’s IT issue but resolves it with minimal human support, or a leave request system that autonomously validates entitlements and updates calendars. In addition, our AI solutions can also handle behind-the-scenes workflows like notifying stakeholders and triggering approvals. This improves employee satisfaction, speeds up resolutions, and lets your teams focus on high-impact work instead of chasing emails and forms.
Drug discovery and clinical trials require combing through massive amounts of structured and unstructured data across multiple platforms and departments. The delays and inconsistencies caused by manual processes are costly – not just financially but also in terms of time to market.
Alcor harnesses Workflow Data Fabric to break down data silos and deliver clean, relevant insights into AI-powered workflows that support faster, safer, and more informed decision-making. Whether you’re standardizing protocols, managing investigator contracts, or scheduling facilities, our solutions streamline every stage of drug development. This leads to shorter cycle times, reduced compliance risks, and a clearer path to bringing therapies to market.
In life sciences production, downtime is more than an annoyance, it directly impacts production schedules, quality assurance, and regulatory deadlines. That’s why digitizing your plant operations is essential.
Alcor’s operational technology management solution, powered by the Now platform, enables you to integrate your IT and OT ecosystems for real-time visibility into equipment performance, maintenance planning, and compliance data. We assist you in identifying risk before it turns into failures through predictive analytics and AI. You can even automate maintenance activities and improve collaboration among engineering, IT, and quality teams through a unified solution.
In pharmaceuticals, documentation isn’t just paperwork—it’s the backbone of regulatory approval, clinical safety, and scientific validation. Alcor helps you eliminate the chaos of disconnected document systems by centralizing content on the Now Platform, mapping documents to workflows, deadlines, and roles. Whether it’s SOPs, trial protocols, or regulatory submissions, every file is tracked, version-controlled, and accessible to the right teams at the right time.
Our AI-driven automation also sends timely alerts for expirations, approvals, and milestone updates—keeping your projects moving and audits stress-free. This approach reduces compliance risk, improves collaboration, and cuts down the time spent searching through outdated folders or email threads.
In short, from orchestrating complicated clinical trials to digitizing manufacturing facilities and simplifying compliance-burdened documentation, the pharmaceutical industry is undergoing a massive shift. Thanks to next-gen automation powered by AI/ML and integrated platforms, life sciences organizations can realize faster time-to-market, improved employee experiences, cost reductions, and enhanced operational resilience. And it all starts with selecting the correct technology partner like Alcor.
With deep industry experience and a proven track record in the life sciences domain, we help you connect the dots between IT, OT, clinical, and commercial operations. Our certified ServiceNow experts understand the nuances of pharma, from regulatory frameworks to research pipelines, and design solutions that are both scalable and compliant. Whether you’re looking to modernize a single process or transform your entire value chain, we deliver purpose-built solutions that align with your strategic goals and accelerate your digitalization journey.
To learn more about Alcor’s life sciences expertise, contact us at information@alcortech.com or visit our website.