Career

ServiceNow CMDB Consultant

ServiceNow CMDB Consultant

As a Senior ServiceNow CMDB Consultant with our team, you will have opportunity to interface with customers in support of implementations, which includes leading workshops, delivering requirements, demos, and future roadmaps. Candidate does not need to code, develop, or administer systems, but they need to understand the concepts ITOM products, integrations, as well as data center and cloud infrastructure environments.

Job Description

• Responsible for delivering implementations focused on IT Operations and Asset Management leveraging IT Datacenter technologies, SAM, DevOps and cloud initiatives with ServiceNow applications that focus on CMDB/CSDM, service mapping, discovery, event management, and cloud management.
• Contribute to and maintain a showcase of ITOM and ITAM solution configurations, stories, and test use cases created on the ServiceNow platform.
• Elicit, document, and maintain requirements that enable Solution developers to deliver the value of IT Operations Management on the ServiceNow platform.
• Strong alignment with architect and engineering teams on delivery standards.
• Provide ITOM and Asset mentoring and training to customers, peers and other through opportunities to promote digital transformation.
• Demonstrate the ITOM products, to prospects and existing customers, both onsite and remote.
• Lead workshop sessions collaborating with clients and developers to ensure requirements are met and ensure integrations support CMDB/CSDM and asset integrity.

About Alcor:

Alcor is a global cloud advisory and implementation services company serving clients in multiple geographies including North America, Europe, Japan and India. Our clients include global Fortune 500 companies, Government agencies and leading organizations in multiple industry verticals. To learn more about us kindly visit - http://www.alcortech.com/