At Alcor, we focus on applying AI where it can create measurable business value. By combining ServiceNow, enterprise data, automation, and AI, we help organizations move from manual processes and disconnected information to intelligent, actionable workflows.
Leverage enterprise data, workflows, and ServiceNow context to understand business processes and operational environments.
Apply AI and machine learning to identify patterns, generate insights, make recommendations, and support better decisions.
Turn AI-driven insights into automated actions and workflows that reduce manual effort and improve efficiency.
Design AI capabilities with enterprise security, governance, compliance, and operational requirements in mind.
We bring AI into the areas where it can create meaningful business value - from improving CMDB accuracy and intelligence to transforming identity governance and automating enterprise workflows.
CMDB Catalyst uses AI to help organizations understand, enrich, validate, and continuously improve their configuration data. Instead of treating the CMDB as a static repository, CMDB Catalyst brings intelligence into the process—helping organizations improve data quality, identify relationships, surface anomalies, and make better operational decisions.
Identify, classify, and understand configuration items and their relationships.
Identify inconsistencies, duplicates, gaps, and opportunities to improve CMDB data.
Reduce manual CMDB activities and provide intelligent recommendations and remediation opportunities.
Identify anomalies, risks, dependencies, and other insights that support better IT operations and governance.
SAIL brings the power of AI to ServiceNow to automate and streamline enterprise workflows. From intelligent request classification to automated fulfilment and recommendations, SAIL helps organizations reduce manual effort, improve service delivery, and create a better employee experience.
Automatically understands, categorizes, and routes requests to the right team using AI.
Eliminate manual work with AI-driven automation and intelligent recommendations on ServiceNow.
Reduce resolution time, improve SLA performance, and increase employee productivity.
Provide faster, more accurate and contextual support across IT, HR, and other business functions.
AccessFlow brings AI into identity and access management to help organizations make access decisions smarter, faster, and more context-aware. By combining identity intelligence, governance, automation, and AI, AccessFlow helps organizations simplify complex identity processes while improving security and operational efficiency.
Continuously monitors login and access patterns to detect unusual IP activity, flagging risks before they become threats.
Learns from user behaviour and role patterns to intelligently recommend the right access, reducing request delays and over-provisioning.
Transforms lengthy audit logs and access data into clear insights, highlighting what matters most for faster decision-making.
Empowers IT and security teams with contextual insights, guided recommendations, and streamlined workflows directly in their workspace.
AI Agents bring the power of generative AI to your enterprise, enabling employees to get instant answers, automate tasks, and take action across systems using natural language. With secure, domain-specific AI, RAG, and deep ServiceNow integration, AI Agents help organizations improve productivity, reduce manual effort, and deliver faster outcomes.
Enable natural language interactions to get answers, create requests, and execute tasks across ServiceNow.
Grounded responses using your enterprise data, policies, and documentation for accurate and relevant answers.
Trigger workflows, create and update records, and perform tasks across multiple ServiceNow modules.
Get quick summaries, trends, and insights from your data to make faster, informed decisions.
We are embedding AI across our business, our products, and our customer engagements to drive measurable outcomes.
Investing in new capabilities and use cases.
Enhancing delivery with AI-enabled tools and automation.
Equipping our teams with AI skills and tools.
Helping customers adopt AI responsibly and at scale.
Focus on security, governance and ethical use.
Collaborating with technology partners to extend capabilities.
AI-trained employees
AI initiatives underway
AI-powered internal processes
AI partnerships
Customer AI engagements
AI use cases
Talk to our team to explore how Alcor can help you accelerate outcomes with AI.
