Alcor's Webinars


Have you already chosen Common Service Data Model (CSDM) as a framework for CMDB Data Modeling and Data Management but don’t know how to get started the right way? Join our upcoming webinar “CSDM – 5 Hows” on March 18 at 11:00 am PDT to get answers to the HOWs of the CSDM.

During the webinar, Alcor experts Philip Scherry and Rajat Jain will walk you through:

  • How to identify the top services that need to be modelled?
  • How to differentiate Business and Technical Services?
  • How to model service offerings?
  • How to perform iterative CSDM Governance?
  • How to utilize CSDM across ServiceNow modules?

Speakers Thursday, March 18, 2021
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    Padmapriya Ravishekhar
    ServiceNow Architect
    Alcor Solutions inc.
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    Philip Scherry
    Manager – Automation
    Alcor Solutions inc.
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    Rajat Jain
    Sr. Consultant – Automation
    Alcor Solutions inc.

Past Webinar

  • Topic: Alcor CSDM Webinar Series – Session 2, CSDM – 5 Hows
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