Have you already chosen Common Service Data Model (CSDM) as a framework for CMDB Data Modeling and Data Management but don’t know how to get started the right way? Join our upcoming webinar “CSDM – 5 Hows” on March 18 at 11:00 am PDT to get answers to the HOWs of the CSDM.
During the webinar, Alcor experts Philip Scherry and Rajat Jain will walk you through:
How to identify the top services that need to be modelled?
How to differentiate Business and Technical Services?
How to model service offerings?
How to perform iterative CSDM Governance?
How to utilize CSDM across ServiceNow modules?
Thursday, March 18, 2021
Padmapriya Ravishekhar ServiceNow Architect Alcor Solutions inc.
Philip Scherry Manager – Automation Alcor Solutions inc.
Rajat Jain Sr. Consultant – Automation Alcor Solutions inc.