News
  • Delivering Intelligence to Everyday Work with ServiceNow® London Release

    Intelligent applications are no longer a distant goal, but a requisite for most forward-thinking organizations today. To make business operations more efficient, and employees – more productive, organizations across the world are re-evaluating their existing processes and business models. They are looking to embrace innovative technologies to keep pace with the demands of modern, tech-savvy […]

    Read More


  • Congratulations! Chais Features In Alcor’s Employee Success Story

    Chais McRae is Alcor’s Featured employee for August! Chais, Alcor Solution’s Senior ServiceNow® Architect is a Team person – either in a Win or a Loss! He is a natural at keeping the atmosphere with his team members easy going, enthusiastic but goal oriented! In his interactions with clients across various industries and Alcor team […]

    Read More


  • ServiceNow® Vulnerability Response And Management

    ABSTRACT Rigor, mathematics, process and integration are at the heart of security engineering and analysis. Vulnerability Management and Response is an important component of ServiceNow Security Operations and acutely and principally the center of thought surrounding an organization’s technical assets (which include, people, infrastructure, systems, dynamics and information flows). This is part and parcel to […]

    Read More


  • Congratulations! Supriya Features In Alcor’s Employee Success Story

    Coming together is the beginning. Keeping together is progress. Working together …Is A SUCCESS!   Supriya, Alcor Solution’s Software Development Manager – Electronic Healthcare domain is a success story packed in a bundle of positivity, integrity and enthusiasm. She leads a team of brilliant Database Developers and Business Analysts as a creative problem solver, versatile […]

    Read More


  • Machine Learning and Artificial Intelligence- Are they the same?

    A couple of decades ago, self-driving cars, virtual assistants, and smart cities were things found only in science fiction movies. However, today the lines from the reel to the real are blurring. Technology that powers the fabled ‘Iron Man’ suit has made its way into our everyday lives, while hover boards, as seen in the […]

    Read More


  • Thanks to Digital, Customer Service Has Changed – Watch these Trends to Stay Ahead in the Game

    Thanks to the proliferation of Internet, social media, and mobile devices, the way consumers communicate amongst themselves and with brands has transformed over the past few years. “Digital-first” has become a norm and consumers prefer not speaking with human beings to solve their issues or get answers to their questions. This has caused a dramatic […]

    Read More


  • Customer Service Management For Today’s Digital Customer

    Businesses realize that delivering a great customer service is not only a “right thing to do”, but it also has a great qualitative and quantitative impact on the business outcomes.

    Read More


  • 5 Reasons to Celebrate ServiceNow® Kingston

    Digital transformation is the buzzword these days! CxOs have started taking a fresh look at their processes, technologies, and business models to ensure that they are not missing out on needs and demands of the modern, technologically savvy consumers. Keeping in mind needs of the digital business, ServiceNow® recently launched its latest version, Kingston. The […]

    Read More


  • War Zone – 7 Cyber Security Attacks to Watch Out in 2018

    2017 showed us that the cyber crime economy is growing rapidly and it is getting harder to keep pace with cyber hacks and effective vulnerability responses.  According to The Hiscox Cyber Readiness Report 2017, in 2016, “cyber crime cost the global economy over $450 billion…over 2 billion personal records were stolen and in the U.S. […]

    Read More


  • 10 Technology Products to Gift This Holiday Season

    “Giving a gift is a nice gesture, selecting the right one is an art.” Sure enough, getting the right gift for your gaming-lover cousin, or stylish best friend, or not-so-tech-savvy grandpa could mean going through hundreds of pages on Amazon or wandering in aisles for hours. Today, as we have technology integrated into our lives, […]

    Read More