Are you struggling to track and deliver quality services with poor IT help desk services?
Are you tracking assets through spread sheets or custom database applications that lack a centralized and integrated asset tracking system?
Do you use tools with little or no reporting capabilities that hamper your IT teams functioning?
ServiceNow Express empowers you to do the extraordinary. It automates your daily support tasks and helps you to track, measure, and process any unit of work. ServiceNow Express is a set of integrated cloud IT service management applications that are easy to deploy and use designed to meet the needs of small and medium-sized IT departments.
Benefits of ServiceNow Express
- Express enables your organization to expand beyond basic ticketing into a workgroup or team oriented service management solution with automated routing and escalation processes.
- Express has the ability to tag assets to incidents or problems for proper resolution.
- Express gives you the visibility to make informed decisions while ensuring your IT teams are working on the most important tasks. It also provides transparency to highlight the IT services that are being provided to the business.
Watch the ServiceNow Express video
ServiceNow Express – Track, Measure, Report