Case Studies
  • Alcor implements ServiceNow™ Configuration Management Database (CMDB) | Maximizes operational efficiency of a pharmaceutical company

    This customer success story enumerates Alcor’s ServiceNow™ CMDB expertise for a pharmaceutical company.


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  • From spreadsheets to seamless IT Automation Service Management and Asset Management Solution

    An Alcor success story to understand how a coastal city in Southern California digitally transformed from tedious spreadsheets to a seamless IT automation Service Management and Asset Management Solution.

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  • Transforming Student Experiences On Campus

    The success story of how a renowned University was able to move from an inefficient legacy system to a student-centric Asset Management Platform.



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  • Voting Made Right | How Alcor helped a Government body streamline its voting process

    With the Custom Standard Operating procedure implemented, the voting approach became more disciplined and process oriented. Using our  ServiceNow® experience, Alcor successfully designed a solution for the client that helped them reduce the time lost in manual processes and increased the effectiveness and efficiency of the existing process. Download Now


  • Beautiful Inside Out! Learn how Alcor delivered a Digital Backbone to a Skincare Leader

    As one of the largest premium skincare products company in the US, this company is famous for being innovative and dermatologically inspired and designed by healthcare professionals. This is a Customer Success story of how a skincare leader had to turn to technology itself, to make technology more accessible! Download Now


  • Map Your Way With Service Management Implementation

    “Our aim is to digitize and connect the work silos across the company, so we can offer our customers and associates a consistent, end-to-end experience. Enterprise services must be complete, easy-to-use, searchable and fully transparent, just like they are in the consumer world”, said Senior Vice President of Global Shared Services and Business Processes, at one of the biggest global medical technology companies in the United States. Download Now


  • Top-Tier American University Completely Eliminates Manual Approvals in Application Access Requests

    “Intelligence plus character- that is the goal of true education”, quotes Martin Luther King Jr. Working on these principles, Alcor worked with a top-tier American University to add the much needed element of automation to the University’s manual processes that were both resource and time consuming. Download Now