Poojitha features in Alcor’s Employee Success Feature | Congratulations

Poojitha Chekka is Alcor’s Featured Employee of the Month for June 2019! Poojitha, Senior ServiceNow™ Developer at Alcor headquarters in California, appreciates the cross functional opportunities given to her at work, which fuels her passion for new accomplishments.

Her colleague, Abbas, says, “Poojitha is one of the most amazing coworkers I have ever encountered! She is very supportive and caring, and I really like the way we divide and conquer the work. She has good skills in understanding the problem and she puts all her efforts to find a working solution.
She can make anyone’s job easy, and if she’s around – you will never need to worry about the quality of work!”

Here is an insightful tete-a-tete with Poojitha:

Please tell us about your experience working at Alcor

I would just say that the last year and a half has been amazing at Alcor! I love this workplace for the recognition and appreciation you get from your peers and Executive team! It’s a positive work environment, and your hard work is always appreciated. As a Developer, I worked across multiple projects, which helped me in my self transformation journey to become a more capable and confident developer.

What makes you feel proud to be an Alcorian?

We work virtually, yet we have a strong bond at Alcor! I am proud of my colleagues and myself who have cherished this bond, and it continues to get stronger and better each day! Here at Alcor are given opportunities to explore new things and work across various projects. This helps us work across multiple teams and modules. I feel so proud to be an Alcorian!

Tell us about a few defining moments you had at Alcor.

I remember this one instance, where a project was not going quite well, but after a few integrations, correcting a few bugs and working together as a team, we were given kudos by the same client. This appreciation has been a defining moment for me.

Another case to point would be my own disbelief in myself actually writing and implementing a JAVA scripting internal cloud project POC. I had never done JAVA scripting, but my hard work and spirit to learn made me excel at this customer POC.

Tell us more about yourself: Who is Poojitha?

As a mother of a 2-year-old, I am and I need to be a 24X7 positive person. And an active one – too! I love experimenting in the kitchen and like playing badminton when I get the time and, of course, spending as much time as possible with my boy.

When you hear the word “Alcor” – which 3 words come to your mind?

  1. Happy Family
  2. Camaraderie – Everyone for Everybody
  3. Comfortable

Thank you for talking to us, Poojitha! Cheers and many more accolades!

Alcor Solutions enriches employee experiences by launching its HR Suite Applications

SAN FRANCISCO, May 3, 2019 /PRNewswire/ — Alcor Solutions Inc. today announced the launch of its HR Suite Applications at the ServiceNow Knowledge 19 conference. Alcor Reflective and AlcorOne are extendible Alcor IP solutions, built on the robust, AI enabled ServiceNow® automated platform. The applications provide enriching, delightful employee experiences in a trustworthy, easy, collaborative and secure environment.

Alcor Reflective is an automated performance appraisal system which enables a secure, collaborative, 360° employee appraisal review system in an organization. With in-built integrations and automation across all features of an appraisal process, Alcor Reflective has a unique paperless signoff feature that makes your appraisals secure.

AlcorOne is an automated one-stop employee portal. It’s an aggregator application with end-to-end paperless functionality, rich integrations across multiple employee management systems, a differentiating, automated, scoped Application Tracking System and real-time integrations with third-party platforms.

“A strong, diligent team of Alcor Developers, HR professionals and subject matter experts – got these applications to function seamlessly,” says Monisha Singh, Principal, Products and Alliances at Alcor Solutions. “A user-friendly, digitalized work experience enables you to attract, delight and retain your employees long-term. Alcor Reflective and AlcorOne, our HR Suite Applications built on the ServiceNow® platform, endeavour to enhance employee productivity to boost profitability and performance.

“Alcor launches these HR Suite Applications at the ServiceNow® Knowledge 19 conference, and they are hosting a VIP Lunch Session on May 7th for showcasing and demonstrating these products with lunch and cool giveaways offered!

Please join by registering at http://www.alcortech.com/alcor-vip-lunch-hrAlcor

Alcor is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Their clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.’s focus has been building strong competency on cutting edge technologies and advising clients in implementing them. They are passionate about their thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence. For more information about Alcor, visit www.alcortech.com

Alcor is a Gold Sales and Services ServiceNow® partner, an AWS standard consulting partner, an Oracle Gold partner besides partnering to Microsoft, Salesforce, FireEye and more.

Alcor Enabling Cloud™ is a registered trademark of Alcor, ServiceNow® is a registered trademark of ServiceNow.

Contact Sheetal Kale, sheetal.kale@alcortech.com for inquiries.

Alcor Solutions Announces the Launch of its Aggregator Application AlcorNimbus: Bridging IT and Cloud Operations in ServiceNow®

SAN FRANCISCO, May 3, 2019, /PRNewswire/ — Alcor Solutions Inc. today, announced the launch of its Cloud aggregator application at the ServiceNow® Knowledge 19 conference.
AlcorNimbus, with an extendible Alcor IP, is a full stack aggregator built on the robust ServiceNow® platform that provides simple, efficient, secure, accurate and cost-effective ways of managing and tracking cloud components.

“A strong, diligent team of Alcor developers and cloud specialists got this application to function seamlessly,” says Monisha Singh, Senior Vice President, Products and Alliances at Alcor Solutions. “Ease, simplicity, efficiency and agility are aspects that markets want today. Over and above, they want a single interface functionality that’s secure and compliant. AlcorNimbus, built on the ServiceNow® platform endeavours to make work easier for you.”

Monisha Singh adds, “Alcor endeavours to enrich an organization’s cloud journey. With an AWS partnership in place early 2019, we, in a span of few months are now an AWS Standard consulting partner.”

Alcor launches the AlcorNimbus application at the ServiceNow® Knowledge 19 conference, and they are hosting a VIP lunch party on May 8th for showcasing and demonstrating this aggregator with lunch and cool giveaways offered!

Please join in by registering at http://www.alcortech.com/alcor-vip-lunch-session-alcornimbus-governance-portals/

Write to information@alcortech.com for more information or talk to our specialists at (925) 248-2344

Alcor is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Their clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.’s focus has been building strong competency on cutting edge technologies and advising clients in implementing them. They are passionate about their thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence. For more information about Alcor, visit www.alcortech.com

Alcor is a Gold Sales and Services ServiceNow® partner, an AWS standard consulting partner, an Oracle Gold partner besides partnering to Microsoft, Salesforce, FireEye and more.

Alcor Enabling Cloud™ is a registered trademark of Alcor, ServiceNow® is a registered trademark of ServiceNow

Walk in for an Interview for ServiceNow Openings at Alcor’s Delhi Office

ServiceNow folks! It’s time to block your calendars as Alcor Solutions, Delhi invites you for a walk-in interview drive for multiple ServiceNow Developer roles.

Days: Friday, 26th April and Saturday, 27th April 2019

Timings: Walk in anytime from 10:00 AM to 4:00 PM

Venue: Office # 1, Ground Floor, Tower-A

Stellar IT Park, C-25, Sector- 62, Noida 201309.

Phone #: 0120-4202645 / 9158896590

Light Refreshments will be provided

Read More

Top 10 Benefits Of Using AWS

As a testament to its extreme flexibility and breadth of its service offerings, AWS cloud computing from Amazon has radically changed the cloud market to the extent that, AWS was named the No. 1 vendor in the IaaS market just above Microsoft’s Azure in 2017. Through a study of it’s operational trends, researchers from Gartner institute found that AWS has the strongest track record of customer success, and the most customer-centric ecosystem for partners. But how did it get here? What makes their market offering so unique? To answer these questions, we propose to list reasons as to why it sits on top of this ranking by outlining it’s benefits and value proposition. Read More

Sushma Features in Alcor’s Employee Success Story | Congratulations

Sushma Aithal is Alcor’s Featured Employee of the Month for December! Sushma, Engagement Manager at Alcor Solutions, Inc., is a people’s person. Her adage at work is to learn from one another, grow together as a team; in effect, get empowered and be a pathfinder! A daughter of an Army Officer, Sushma believes that honesty, loyalty and integrity towards one’s work and work place are values ingrained in her from childhood.

Here is an insightful tete-a-tete with Sushma:

1. What has been your experience working here at Alcor.
It’s just been an amazing journey! Each day has added something new in my development. The flexibility, training, accountability and empowerment I am exposed to, in my role, motivates me, while the approachability to the senior management, the continuous learning from team members, growing together as a team just makes each work day exciting and invigorating. This sense of continuous learning across hierarchies and verticals gives me a sense of pride and satisfaction.

2. Why do you feel proud to be an Alcorian?
We have accomplished a lot in a short span of time! That’s a proud feeling for me. I joined 2.5 years back and the growth of this company, the potential for personal growth and the sense of ‘one-ness’ I get here, makes me proud and happy.

3. Tell us about a few defining moments of yours at Alcor.
The motivation to work here is every day- Speaks a lot about this company! In my consulting, customer facing role- a successful launch, kudos from a customer- all are defining moments. Early this year, at one of the Go-Lives, the customer talked about our work done for them adding value to their day to day operations- defining moment again! Middle of this year, I took ownership of HR service delivery at Alcor. With me getting trained, I trained a team, we as a team completed our certifications, we had to do a lot of self training and learning, had to do work shops with requirements and show excellence in my consulting role. The Management recognized my efforts. These instances motivate me to do more!

4. Tell us more about yourself- Who is Sushma?
I am an open minded professional. As a daughter of an Army Officer, honesty, loyalty and integrity towards work and one’s work place are values ingrained in me from childhood. I base my relationships on trust with customers and people at Alcor alike. Trust motivates me!
I am a neutral person when it comes to demotivating factors. In my community, I am an active participant in fund raising activities and am part of a few NGOs. In my free time, I spend time with family and friends.

5. When you hear the word, Alcor – which 3 words/ phrases strike you
• Family like work environment
• Challenges ( in a good way ) and Opportunities
• The impact that Alcor is creating

Thank you for talking to us, Sushma! Cheers and many more accolades!

AWS| Alcor Webinar: Provision & Govern Cloud Resources Using AWS Service Catalog Connector for ServiceNow®

IT Service Management (ITSM) tools, such as ServiceNow®, can connect with AWS Service Catalog to make it easier for ITSM platform users to request AWS services and resources. The AWS Service Catalog Connector for ServiceNow simplifies AWS product provisioning for ServiceNow users and provides ServiceNow administrators governance and oversight over AWS products.
Join Alcor Solutions Inc. and AWS for an interactive webinar and demonstration, where you would learn more about how to provision and govern cloud resources using AWS service catalog connector for Servicenow®
Webinar Date: Thursday, January 31st 2019; 11 am US Pacific/2 pm US Eastern
Alcor Solutions Inc. – Chaitanya Kishore
AWS – Clive D’Souza & MaSonya Scott
Webinar Outline:
Alcor Overview
AWS Service Catalog Overview
Service 101
Common Use Cases
Connector for ServiceNow
Connector for ServiceNow demo
Call to Action

Can’t attend the webinar! Register anyways! We would be sending the recording  to all registered participants .
Register for this Alcor-AWS thought leadership speaking series today! 

Webinar | ServiceNow Integration with Tenable | Journey To The Center Of The CMDB

People and technology assets are the cornerstones of every organization. Knowing what they are, where they are, what they do, and how they interact is a key to maintaining an efficient and competitive business. Equally important is the ability to provide actionable insight into your entire infrastructure’s security risks, allowing you to quickly and accurately identify, investigate, prioritize and remediate vulnerabilities and mis-configurations. Join Aleks Dmitrovic, Principal – Cloud Strategy, on November 29 at 11 AM PDT, as we discuss the best practices around ServiceNow® & Tenable integration and continue our successful journey to the center of the CMDB. We will go over:

  • The ability to update your CMDB structure
  • How to proactively manage risk, vulnerabilities and threats
  • How to automate the remediation and update your CMDB

Learn how ServiceNow® & Tenable can help manage the completeness of the CMDB and discover best practices around infrastructure security risks, as well as some common challenges & unique opportunities to make your IT journey more valuable and secure.

Can’t Join The Webinar? Register anyway, and we will send you our recording!

Hartaj Features In Alcor’s Employee Success Story | Congratulations!

Hartaj Kandola is Alcor’s Featured Employee of the month for October! Hartaj, Alcor Solutions’ ITSM Practice Manager believes that mentoring, training and helping people in all aspects of his life invigorate him to the core! His motivation at work stems from his training classes which he finds to be a creative process of empowering clients and people. A Martial Arts expert, a body boarding enthusiast and hiker, Hartaj leads a vegan fest initiative that’s attended by over 25,000 people in his community.
Here is an insightful tete-a-tete with Hartaj:
1. What has been your experience at work, here at Alcor.
I don’t differentiate between Alcor and me- my work life is like an extension of me! Of course, working here is exciting and challenging at times, but that’s the very richness of it all. The team atmosphere is, “Everybody helps everybody”! This is quite different from the earlier companies I’ve worked for. The leadership team is very easy to talk to and I can call someone up, vent out, discuss, without any fear or pressure. This company follows the ‘Open door policy’ on ground!

2. Why do you feel proud to be an Alcorian?
I feel a sense of belonging here- a sense of family here. It’s interesting, even if we are virtual, globally placed- it’s exciting to go to work! I am proud of and enjoy this sense of community we have built across our people in US, India and Canada.

3. What’s been that one defining moment for you at Alcor where you felt happy, successful and motivated?
There are a couple of defining moments 🙂
One was when a customer said – can you do this? Here, it was a creative process when, we as a team went around the task together and as one!
Another defining moment for me is when I do training classes with people at Alcor and clients. It’s an incredible feeling when you talk and empower customers, enable them to adopt technological innovations, mentor and get mentored! This give and take of knowledge reflects on the maturity and depth of thinking of the people at Alcor.
Here is one more! Alcor’s off shore team is hungry! Give them an idea and they are driven to do things.

4. Who is Hartaj?
The mountains and beaches- both excite me. I am an avid hiker and a body boarder. I have been training in the Sparing form of Taekwondo (a martial art) for many years now. I also lead a vegan fest initiative, which is attended by over 25,000 people in my community. Helping people motivates me hands down!

5. When you hear the word, Alcor- which 3 words strike you?
Team work
Change- Two days are never the same- that’s the excitement quotient here!

Thank you for talking to us, Hartaj! Cheers to many more accolades!

Delivering Intelligence to Everyday Work with ServiceNow® London Release

Intelligent applications are no longer a distant goal, but a requisite for most forward-thinking organizations today. To make business operations more efficient, and employees – more productive, organizations across the world are re-evaluating their existing processes and business models. They are looking to embrace innovative technologies to keep pace with the demands of modern, tech-savvy users.

ServiceNow®, with its vast offering, is a sought-after multifunctional platform, for enterprises worldwide. By providing end-to-end visibility into business operations, it allows users to automate routine tasks and carry out complex projects with ease – across teams, silos and systems. Since it is easy to configure, the features translate into business benefits almost instantly, while scaling to growing business needs.

ServiceNow’s latest London Release has been carefully curated to meet the needs of modern digital businesses. Several new changes and features have been incorporated, and we at Alcor, are excited about all that, there is to offer.

Read More

Congratulations! Chais Features In Alcor’s Employee Success Story

Chais McRae is Alcor’s Featured employee for August! Chais, Alcor Solution’s Senior ServiceNow® Architect is a Team person – either in a Win or a Loss! He is a natural at keeping the atmosphere with his team members easy going, enthusiastic but goal oriented! In his interactions with clients across various industries and Alcor team members, he is valued as a creative problem solver, versatile thinker and as a person, who is there for you till the ‘Finish Line’! A family man who dotes on his daughter and plays baseball in his free time, Alcor Solutions congratulates Chais on being a valuable Team player and wishes him many more accolades!

Here is a wonderful tete-a-tete with Chais: Read More

ServiceNow® Vulnerability Response And Management


Rigor, mathematics, process and integration are at the heart of security engineering and analysis. Vulnerability Management and Response is an important component of ServiceNow Security Operations and acutely and principally the center of thought surrounding an organization’s technical assets (which include, people, infrastructure, systems, dynamics and information flows). This is part and parcel to the development, documentation and implementation of policies and processes to safeguard those particular assets. It is the core of security attacks, as 44-60 percent, based on data breach occurrences, such as the latest attack vectors of memory weaknesses known as ”Meltdown” and ”Spectre”. This short article will focus on the general depictions of what Vulnerability Response and Management are in and initiate ServiceNow discussion in terms of their solution.
Read More

Congratulations! Supriya Features In Alcor’s Employee Success Story

Coming together is the beginning. Keeping together is progress. Working together …Is A SUCCESS!


Supriya, Alcor Solution’s Software Development Manager – Electronic Healthcare domain is a success story packed in a bundle of positivity, integrity and enthusiasm. She leads a team of brilliant Database Developers and Business Analysts as a creative problem solver, versatile developer with an omnipresent smile! Alcor Solutions congratulates Supriya for being a valuable Team player and wishes her many more accolades!

Here is a wonderful tête-à-tête with Supriya Read More

Machine Learning and Artificial Intelligence- Are they the same?

A couple of decades ago, self-driving cars, virtual assistants, and smart cities were things found only in science fiction movies. However, today the lines from the reel to the real are blurring. Technology that powers the fabled ‘Iron Man’ suit has made its way into our everyday lives, while hover boards, as seen in the famous ‘Back to the Future’ series, is soon going to be a reality. Technology has ensured that everyday objects become so interconnected and responsive that they achieve contextual understanding and improve the quality of our lives.
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Thanks to Digital, Customer Service Has Changed – Watch these Trends to Stay Ahead in the Game

Thanks to the proliferation of Internet, social media, and mobile devices, the way consumers communicate amongst themselves and with brands has transformed over the past few years. “Digital-first” has become a norm and consumers prefer not speaking with human beings to solve their issues or get answers to their questions. This has caused a dramatic impact on the customer service models that companies traditionally deploy.
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5 Reasons to Celebrate ServiceNow® Kingston

Digital transformation is the buzzword these days! CxOs have started taking a fresh look at their processes, technologies, and business models to ensure that they are not missing out on needs and demands of the modern, technologically savvy consumers.

Keeping in mind needs of the digital business, ServiceNow® recently launched its latest version, Kingston. The developer community is raving about the many new features packaged in Kingston release. Kingston promises to help enterprises reduce costs, drive innovation, and boost overall organizational performance.
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War Zone – 7 Cyber Security Attacks to Watch Out in 2018

2017 showed us that the cyber crime economy is growing rapidly and it is getting harder to keep pace with cyber hacks and effective vulnerability responses.  According to The Hiscox Cyber Readiness Report 2017, in 2016, “cyber crime cost the global economy over $450 billion…over 2 billion personal records were stolen and in the U.S. alone and over 100 million Americans had their medical records stolen”. We saw some of the worst ransom-ware attacks in 2017, NotPetya/ExPetr, WannaCry and Bad Rabbit being some of the worst kinds. Malware on the official Android app store managed to infect thousands of devices globally. Some of these compromised applications even contained Monero-mining scripts. The Mac OS, one of the least vulnerable to malware and spyware, also found cyber criminals create critical viruses for this OS such as MacRansom and MacSpy.
Read More

10 Technology Products to Gift This Holiday Season

“Giving a gift is a nice gesture, selecting the right one is an art.”

Sure enough, getting the right gift for your gaming-lover cousin, or stylish best friend, or not-so-tech-savvy grandpa could mean going through hundreds of pages on Amazon or wandering in aisles for hours.

Today, as we have technology integrated into our lives, the most obvious gifting theme is tech products and accessories. If you plan to give an ideal tech gift to your loved ones this year, here are 10 such awesome products to choose from.
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Incorta Partners with Alcor to Empower ServiceNow Customers with Advanced Analytics

Incorta’s no-data-warehouse technology to help ServiceNow® users quickly, easily integrate and analyze data from multiple, disparate business systems including Oracle, Salesforce, Workday, and NetSuite 

SAN MATEO, Calif. — Aug. 24, 2017 Incorta, the real-time analytics platform that makes the traditional data warehouse obsolete, today announced it has partnered with global cloud advisory and implementation services company Alcor to provide advanced analytics solutions to enterprises using ServiceNow® and other leading software solutions and platforms.

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Streamline Your Incident Management Process with Alcor’s DevOps Toolchain Integration Application

SAN FRANCISCO, May 5, 2017 /PRNewswire/ — Alcor Solutions Inc. today, announced the release of its DevOps Toolchain Integration Application on the ServiceNow® Store. The Application is a bi-directional integration designed and built between ServiceNow®, xMatters®, Slack® and StatusPage® providing instant communication of evident information with distinct users having a distributed process across different tools. The application allows for seamless control of information exchange between the various tools used to create, manage, and track incident ticket information.

“A strong, diligent team of Alcor developers got this Application to function seamlessly,” says Monisha Singh, Senior Vice President & Principal, Alcor. “This application establishes a ticket number that provides a unique key between systems, synchronizes systems for triggering notifications and transforms data for uniform processing.”

“Integration-driven collaboration from xMatters helps enterprises proactively resolve issues to prevent incidents and increase uptime,” says Sendhil Jayachandran, CMO, xMatters. “This integration facilitates actionability from insights, and brings structure to collaboration so that enterprises can maximize their technology investments. Connecting xMatters® with StatusPage, Slack, and ServiceNow allows customers to operate with agility and consistency.

To know more about this Application, visit the ServiceNow® Store or write to information@alcortech.com

Alcor is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Their clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.’s focus has been building strong competency on cutting edge technologies and advising clients in implementing them. They are passionate about their thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence. For more information about Alcor, visit www.alcortech.com

Alcor Enabling Cloud™ is a registered trademark of Alcor, ServiceNow® is a registered trademark of ServiceNow, xMatters® is a registered trademark of xMatters, Slack® is a registered trademark of Slack, StatusPage® is the registered trademark of StatusPage.

Alcor Enabled Rapid Start- Service Management Success at LightSpeed

This post is about  Alcor’s Rapid Start for organizations to get their service management automation up and running at LightSpeed! So, this post is short and fast to read.

Alcor Enabled Rapid Start allows customers to leverage Alcor Skilled resources best practices, to receive years of process maturity and immediate return on technology investment in a cost effective manner. Planning and executing a well-defined plan ensures you get your system into production quickly and your users start using ServiceNow® immediately.
Key differentiators of the Alcor enabled Rapid Start
• Best practice and experience of ITSM thought leaders from Alcor
• ServiceNow® Configuration Best Practices
• OCM Support
• Workshop and training provided by an experienced Alcor team
Key Advantages of the Alcor Enabled Rapid Start
• Cost effective customizations and maintenance
• Ready-made application as a foundation which is extendible as the need arises
• Fast time-to-value
• Usable and deployable right away!


The Methodology for Alcor Enabled Rapid Start

For more information , write to information@alcortech.com


If you are at ServiceNow #Knowledge17 , swing by the Alcor booth #833 on the expo floor from May 7-11, 2017. We’ll talk about Rapid Start and more!

Alcor is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Their clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.’s focus has been building strong competency on cutting edge technologies and advising clients in implementing them. They are passionate about their thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence.

Join Alcor At ServiceNow Knowledge17

You are a few days away from IT’s greatest conference- ServiceNow Knowledge17! Coming to Knowledge17 means you’ll discover new ways to increase agility and lower costs with a modern ERP system for IT. At Knowledge17 , hear from companies like Microsoft, Virgin Atlantic, Fiat Chrysler, and more. By attending Knowlegde17, take best practices home with you so you can achieve 449% ROI and a payback on your ServiceNow investment in about 7 ½ months.

Knowledge17 is where you’ll experience IT, Customer Service, HR, and Security at lightspeed

At Knowledge17, learn how to deliver business services faster with 400+ sessions customized for you—and 80% of breakouts delivered by your peers. This is the most efficient and fastest way to get practical advice, in‑depth training, and access to 13,000+ community experts driving the future of shared services and digital transformation.

Meet Alcor Solutions, ServiceNow Gold Services Partner at booth 833 at Knowledge17!

Alcor is a global cloud advisory and implementation services company serving Fortune 500, Government agencies, and other leading organizations in multiple industry verticals across the Americas, Canada and India.  Alcor is a ServiceNow Gold Services Partner and also partners to FireEye, Salesforce, Dell Boomi, Nexthink, Microsoft and Bomgar.  They advise leading businesses on cloud platforms, architecture, enterprise service management and integrating IT service delivery. They also provide business process consulting to capture, re-engineer and improve processes that can easily be automated to deliver real value. The Alcor consulting team is derived from a combination of experts in Business strategy, Cloud Technology and Organizational Change Management. Alcor takes a strategic ITSM implementation approach and focuses on solving the business problems of their clients by leveraging an integrated business process design and technology implementation capability. Alcor’s ITSM solutions with ServiceNow leverage a business view of IT services.

Alcor brings substantial process expertise, ServiceNow experience and depth of organizational governance modeling to build solutions that are effective and provide complete life cycle support for Incident Management, Problem Management, Change Management and Configuration Management. Alcor has experience in Automating ServiceNow with external applications like emails, active directories, Adobe, assets, and Amazon Cloud Provision (LABS). This includes real-world experience of having worked with enterprises in the banking and financial services and retail sector where we have helped orchestrate transaction volumes running into the 100’s of thousands. Alcor Solutions deploys the best in class enterprise solutions to exploit the full measure of Performance Analytics across the business to deliver optimum benefits. This customized business solution has helped their clients gain insights into the performance of the IT systems critical to several areas of business operations, like human resources, finance, legal and administration. Their solution provides both performance reporting and predictive analytics, which in turn help’s their clients gain insights that can help them get maximum benefit from their investments into their IT infrastructure. Alcor achieves this by leveraging their integrated business process design and technology implementation capability. Their professionals are the top talents in the business with deep personal understanding of the business verticals they service. This allows them to deliver flexible solutions that work in the real world. Their strength lies in delivering solutions that are customized to the specific requirements of their customers including complex integrations with the other systems in the ecosystem like Financial and Procurement Management systems.

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To book an exclusive one-on-one with Alcor at Knowledge17 , write to information@alcortech.com or call (720) 934-9123



Press Release – Alcor Solutions Inc. Achieves Gold Services Partner designation from ServiceNow®

SAN FRANCISCO, Jan. 26, 2017 /PRNewswire/ — Alcor Solutions Inc. today, announced it has achieved Gold Services Partner status with ServiceNow®. This achievement recognizes Alcor’s commitment to training and product expertise, certification and superior customer satisfaction to provide high-quality ServiceNow implementations.

Alcor’s cloud advisory and implementation service practice coupled with the robustness, speed, and on-cloud intelligence of the ServiceNow® platform ensures shared success and enormous value to their customers, who want to replace unstructured work patterns of the past with intelligent workflows of the future.

“We are very proud of our partnership with ServiceNow® and our shared success,” says Amit Singh, Senior Vice President, Alcor. “It is based on a strong belief in the capabilities of this amazing platform and the enormous value it unlocks for our customers. We cherish working with the team at ServiceNow® and their unstinting support has been key in our growth. We look forward to working even closer as a Gold partner and scale newer heights this year.”

The ServiceNow® Services Partner Program recognizes partners based on their experience, expertise, competencies and specializations. Alcor has set themselves apart from other ServiceNow® partners because of their depth of knowledge, expertise and experience retained within the company. It’s important for organizations to choose a partner who has high levels of achievement within the ServiceNow® Services Partner Program, as it ensures they are committed to staying up to date on the latest product developments of the ever-expanding capabilities offered by ServiceNow®.

Alcor is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Their clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.’s focus has been building strong competency on cutting edge technologies and advising clients in implementing them. They are passionate about their thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence.

To know more about Alcor call (925) 248-2344 or visit www.alcortech.com, Monisha Singh, monisha.singh@alcortech.com

ServiceNow® is a registered trademark of ServiceNow.

The Future Of Candidate Tracking And New Hire Onboarding

Annually, $400 Billion are being spent on recruiting services and systems and even then, businesses are struggling to find the right talent, interested candidates are not finding their dream jobs, and star talent are still stuck in a job which they are not interested in doing. One of the main reasons behind these frustrations amongst the hiring managers, recruiters, and candidates is the use of outdated systems like emails and spreadsheets for hiring.

One of the crucial aspects, which are often overlooked in the recruitment process, is the candidate’s application experience. In the bigger picture, a positive candidate experience can play a significant role in boosting the organization’s reputation and attract a larger pool of qualified applicants. Taking shorter time to make hiring decisions also helps in catching the top talent before they accept another offer.

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5 Myths Vs Facts of Governance, Risk and Compliance

As disruptive technology changes the way businesses operate and communicate internally and externally, companies are facing increasing complexity of governance, compliance and risks. The need for a high degree of agility and transparency in the GRC program is imperative today. But organizations usually respond in a piecemeal way to these new pressures as these compete with the management’s time and available resources. The consummation of IT is also creating a bigger challenge for organizations to establish a comprehensive GRC program with proper governance structure enterprise-wide. The result is a haphazard collage of process monitoring and reporting tools that potentially increases costs and risks.

Here are 5 myths that add mystery to the effective implementation of a GRC program with 5 supporting facts that work:

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Accept Alcor’s VIP Invitation And Save at FUSION 16 – #SMFUSION

We’re exhibiting at FUSION 16 and we want to see you there!
Accept our VIP Invitation and save $200!

Happening November 1-4, 2016 in Las Vegas, FUSION 16 is the annual conference hosted by itSMF USA and HDI that brings together the very best of IT service management – the best speakers, the best learning opportunities, the best solution providers, and the best networking and social activities. With 1,600 passionate and dedicated ITSM professionals in attendance, we didn’t want to miss an event that includes:

We know this event gives attendees the chance to gather the resources, knowledge, and contacts to vastly improve their careers and their business operations… We hope to see you there!

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How Does IT Operations Management Help Enterprise IT?

Rapid change is the new constant with today’s Enterprises. There is a continuous shift in the technology landscape and the demands of the customers coupled with Enterprises wanting to stay competitive. This changing, fluid environment results in concurrent changes with IT infrastructure. Enterprises today are turning to IT Operations Management to bring order to this complex situation.

The Paradigm Shift in Enterprise IT

Technology is central to the ability of the Enterprise to respond to changes in the market and its customers and to execute its business plans. Today’s IT leaders are responsible for more than overseeing technology breakthroughs but are also integral to advising chief executives about the organization’s business strategy. Similarly, this has also meant that traditionally non-IT departments are also getting more involved in decisions that were earlier the purview of IT – for e.g. Choices regarding edge devices, cloud services and even security policies and plans. It’s clear that several factors are at work in making the IT infrastructure ever more complex and unmanageable.

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Picture Diary From Alcor Conferences And Meet-ups

Alcor consultants take your enterprise to the pinnacle of success with service automation implementations on the cloud. With strong partnerships with ServiceNow, MuleSoft, FireEye, Microsoft, and Dynatrace to name a few, the Alcor journey involves sharing customer success stories with technology savvy people at conferences and Lunch & Learns. The last quarter  took our thought leadership team to the beautiful places of San Diego, Bay Area, Colorado,  New Jersey  and Seattle where we had the chance to engage with like minded technology honchos over ITSM, ITOM, Security, ServiceNow, HR, legal and marketing.

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Win With Alcor’s Social Media Contests at Knowledge 16

It’s that time of the year where Alcor Solutions with 10,000 of its ITSM buddies enjoys a celebration at #know16. It’s also that time of the year where we say cheers & thanks to you with social media contests and giveaways 🙂

So, gear up to win Amazon gift cards – participate in our social media TWITTER contests at Knowledge 16!

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Alcor Solutions Is At ServiceNow Knowledge 16

ServiceNow Knowledge 16 begins on May 15th 2016 ( Drum roll ). In it’s tenth year celebrating its #happy10 , this technology conference will see more than 12,000+ attendees this year. You’ll experience a service revolution at Knowledge16 — where thousands of transformational leaders from every corner of the enterprise gather to share and discover how to unleash the power of a future fueled by service.

Alcor Solutions Inc. , a silver partner of ServiceNow is proud to be at @Know16

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Live It Up With The Alcor Party At Knowledge 16

“Our Time Has Come” – Knowledge 16 is round the corner! 6 DAYS | 300+ SESSIONS | You will EXPERIENCE THE SERVICE REVOLUTION from May 15-20, 2016 at Mandalay Bay, Las Vegas, NV

These six days  will be intense with all the speaking tracks you are attending, the technology sessions, the hands-on labs and the serious networking on the exhibit floor. You need to chill it off too- After-all, you are at Las Vegas!

Live it up with Alcor’s Party At Knowledge 16

PartyInvite-1 final

Join Alcor at The  Luxor Hotel ( The Cat House Blue Room ) , on May 17th from 7.00- 11.00 pm to shake a leg, enjoy signature cocktails, win an AMAZON ECHO aka Alexa at the hourly raffle and go home with a Mule mug 🙂

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Alcor Is Hiring A Senior Integration Architect- ServiceNow & MuleSoft

Alcor is hiring a Senior Integration Architect based in India to build integrations on ServiceNow and MuleSoft

Alcor Solutions Inc. is a technology implementation and system integration company focusing on Government and Enterprise technology projects and professional staffing in the enterprise applications, systems integration, IT Service Management and enterprise collaboration/mobility domains.

Are you the right person for this job opening? 

  • Looking for a Senior Integration Architect with experience in architecting and building web services and restful API based integrations.
  • Technical experience of integrating cloud technologies as well as on premise solution is preferred. ServiceNow integrations or middleware experience is a plus.
  • This job role includes working with our clients face to face or remotely to understand and develop integration requirement documentation.
  • Conceptualize and document the integration architecture.
  • Discuss and finalize integration technology (JAVA, Restful, Web services) in consultation with clients technology team.
  • Oversee Junior integration consultants and QA the delivery to the client.
  • Position is based in India.
  • Person has to work with US team in the delivery process.
  • Candidate from anywhere in India can apply.

Write to us at information@alcortech.com or call us at (925) 452-8231

Know more about us on LinkedIn, Facebook and Twitter

5 Cloud Based Smart Inventions That Will Make 2016 a Whole Lot Of Fun!

Hello, 2016! It’s the start of another year, and by the looks of the CES 2016, it’s going to be a sweet one for all of us hooked on to smart devices. Flexibility, security, competitiveness, automation, and simplicity are the buzzwords surrounding cloud-based services.

It works like clockwork at the macro level, and it is going to be a success at the micro level too. Cloud based services and devices are the new normal.
Take a glimpse of the market, and you will see an explosion of gadgets, electronics, smart wear, and digitalization – all aiming at enticing the smart consumer, on cloud nine (pun intended)! 2016 is going to be the year of the cloud.
Here are five cloud based smart inventions that are gearing to make the New Year fun.

1. The Amazon Echo and Alexa App‘Alexa’ is your built-in personal assistant, Bluetooth speaker that is your “answer-it-all”. Right from playing your music from the Prime music library, to get updates on stock, weather or the latest news, you can ask it to create a shopping list, add, subtract, multiply, order online from amazon, or even set an alarm to wake you up. It is designed around the user’s voice and uses 7 microphones with beam-forming technology. Just call ‘Alexa’ for whatever you need!

2. June ‘the intelligent oven”If you are cooking up a storm in your kitchen for Christmas, June, the intelligent oven has got your back covered. It is an oven with a five inch touchscreen, cameras that can take pictures of your food as it cooks, provides recipes and recommends a cooking program based on weight of your ingredient, lets you control the oven via a smartphone, and has a comprehensive cloud –based video library that will make your baking, broiling, grilling, toasting, and braising a modern cooking adventure!

3. Disney Playmation – The Marvel AvengersMove over playstation! Playmation is here! It is a motion sensing technology that helps bring the virtual world into your reality. The Disneys’s Avengers’ starter pack gets you into your own Avengers movie. Run, jump, dodge, sneak and block with the help of JARVIS and the Iron Man himself. Fight the bad guys and complete missions by downloading the app and registering to access the Avengers Network. Kids are surely going go bonkers!

4. The Samsung smart things home monitor kitSmart times call for a smart, well-connected home that is completely automated and helps you breathe a sigh of relief. The Samsung Smart Things Home Monitor Kit enables you to control lighting, capture videos, monitor security and helps in increasing your comfort as you can add as many compatible devices to enjoy a fully automated life. Working on the principle of motion sensors, it is a perfect DIY solution, that is easy to assemble and easier to monitor on a smartphone app.

5. Beingso.comIt is a new innovative service that transforms you regular holiday E-card into a mobile app that can be viewed on all platforms. The E- greetings web site is a start-up that effortlessly combines photos, videos and messages to make a personalized online greeting card. Due to the flexibility of the HTML5 technology, users are able to transform the card stored on the website and play it in real time. The card can also be customized into any app compatible with mobiles and tablets.
Every imaginable bit of data around us is available at the click of a cloud. Technology makes life easier; and when life is easy, it is fun. Happy 2016!


Alcor Solutions Inc. is a technology implementation and system integration company focusing on Government and Enterprise technology projects and professional staffing in the enterprise applications, systems integration, IT Service Management and enterprise collaboration/mobility domains. Alcor Solutions Inc. is a preferred partner of ServiceNow.

Alcor Solutions Inc. acquires Business Process Partners to expand their Enterprise Service Management consultancy globally

San Francisco, California — 01/11/2016  Alcor Solutions Inc. today announced its acquisition of Canada based Business Process Partners, the company that helps customers get value from their IT investments. This acquisition re-emphasizes Alcor Solutions Inc. leadership in the ITSM market and helps them achieve their goal of becoming a global cloud services consultancy.

Alcor Solutions Inc.’s cloud advisory and implementation service practice, coupled with value-added IT services technology from Business Process Partners, gives clients the framework and support they need to effectively bring together cloud advisory, implementation and process education.

Amit Singh, Senior Vice President at Alcor quotes, “Alcor has acquired BPP with a view to strengthening its operations in the Chicago, Texas, and New York areas, as well establish a formal presence in Canada. We believe this acquisition will add significant depth to Alcor’s ServiceNow and Microsoft businesses”.

Aleks Dmitrovic, CEO at Business Process Partners says, “Together with Alcor, we will continue to build an innovative, customer-centric company focused on delivering quality services and products. I believe what you will see emerge from this acquisition, a company that’s poised to expand and service all key geographic areas, offering a global cloud with local reach.”

As a strong, cohesive team Alcor and BPP with their deep consultancy roots will continue to provide value-added deployments, custom enhancements, ongoing support and fully sanctioned ServiceNow training. They will also be providing ITIL best practices and process education to ensure consistent IT services success.

Alcor Solutions Inc. is a San Francisco, California based company that provides global cloud advisory and implementation services to clients in multiple geographies. Our clients include global Fortune 500 as well as leading organizations in multiple industry verticals. Founded in 2008, Alcor Solutions Inc.’s focus has been building strong competence on cutting edge technologies and advising clients in implementing them. We are passionate about our thought leadership and believe that successful IT implementations result equally from good strategy and technology excellence.

For more information on Alcor Solutions Inc. please call (925) 452-8231 or visit www.alcortech.com


The Silicon Review Features Alcor Solutions In Their IT Services Special Issue

A proud, cheerful start to the New Year! Alcor Solutions is featured in The Silicon Review Magazine under their ’50 Fastest Growing IT Services Companies’ category. This story profiles the key areas we are consulting leading businesses in- cloud platforms, architecture, enterprise service management and integrated IT service delivery.

In conversation with Alcor’s SVP, Amit Singh, the story uncovers our journey,  our goals and what we at Alcor are all passionate about.

Here is the repurposed feature that originally appeared in The Silicon Review Magazine

Standardizing Business Processes on the Cloud Platform

The technology keeps moving forward, which makes it easier for the artists to tell their stories and paint the pictures they want.” – George Lucas

Cloud computing is spreading through the IT world like wildfire, spearheading companies to grow fast in the cloud platform and development space.
No doubt, a handful of big companies are being dominated by this technology for solving their complicated and expensive business solutions. Grown as a full fledged enterprise, the global cloud advisory and implementation services company ‘Alcor Solutions’ was incorporated in the year 2008, focusing on building strong competence on cutting edge cloud technologies and advising clients in implementing them.

The company has partnered with some of the industry’s leading cloud and Software as a Service (SaaS) platform providers to bring cost effective, rapid implementation cloud solutions to their clients. Serving clients in multiple geographies including North America, Europe, Japan and India, the focus of the senior consultants at Alcor Solutions lies in providing advice to leading businesses on cloud platforms, architecture, enterprise service management and integrated IT service delivery. Alcor’s focus for future business operations covers Big Data, Application Performance Management, Risk & Compliance Solutions.

Delivering Cutting Edge Cloud Solutions
Cloud advisory and cloud technology services are at the core of everything at Alcor Solutions. Their cloud advisory services are based on a deep understanding of enterprise IT landscape and the importance of stable, secure and cost effective cloud architecture. Alcor consultants and technology teams work across Cloud Application, Cloud Advisory, Cloud Integration, Cloud Migration and Managed Services.

Enterprise Service Management(ESM)
Enterprise Service Management extends the concept of IT Service Management across all service areas of an enterprise. Alcor believes that the process rigor applied to IT service management can be very effectively applied to managing other enterprise services such as HR, Finance, Facilities and GRC. For ESM software implementation, they are a go-to partner of ServiceNow in California. Alcor’s expertise extends across the entire ServiceNow platform & it has supported some of its most extensive integrations with other Enterprise Applications.

  • ITSM
  • CMDB & Asset Management
  • Portals & Dashboard
  • GRC Solution
  • Service Integration
  • Cost Management
  • Managed Services
  • Platform Application Development

In conversation with Amit Singh (Senior Vice President)

  • Tell us something about how Alcor was set up?
    There are lot of traditional technological companies that provide application services or infrastructure services either in US or anywhere in the globe, but what we saw that there was no organization truly focused on managing the cloud and platform like SeviceNow, Azure or Salesforce. In terms of approach, we saw the traditional IT software company struggling to adjust to this new paradigm, where the need was more towards knowing the business, knowing process, know strategies and knowing adoption. We realized that a much more consolidated way needed to emerge from what we saw in the market place. There was no central leader too. Then we decided to focus on cloud services and cloud solutions. So that being our starting point, our central theme is management of the customer’s business on the cloud.
  • You are selling the management system specifically for managing the cloud environment?
    Our expertise is to create a cloud based architecture for traditional business systems and help them to migrate to the cloud architecture. Our work involves a lot of consulting, cloud strategy and that is our business.
  • What is the structure of the company and how exactly does it ensure file transferring, scheduling and monitoring?
    Our key practice is the Service Management Practice – look at how service delivery is done in an organization, how to capture all the data looking into all the IT services in the organization, how to build HR portals, how to build facility, etc. We use a software called ServiceNow for that purpose.Another practice of ours is Cloud Application and Integration- to move application for people on to the cloud and then build integration. We have partnered with a software company called MuleSoft and use their software to build connectors between applications on the cloud.Another key area of our practice is Security Incident Event Management – we work with multiple security companies and their software and provide solutions.
  • How popular are the Alcor apps that you have developed on the partnered cloud platform?
    The apps are gaining pretty rapid popularity because it’s based on platforms. And there are customers who have already invested into the platforms.
  • Who are your big clients and do shed light on target verticals?
    Our teams have worked with companies like Walmart, CisCo, parts of Toyota, Multiple Product Unions, Multiple Banks like Silicon Valley Bank. In terms of verticals, we want to focus on Insurances and Financial services, Technology & Manufacturing.
  • How does Alcor contribute to Hybrid IT solutions?
    Alcor helps in designing architecture and implement that software’s to create the Hybrid IT solution. We implement new service and that’s how we are different from traditional IT companies.
  • How efficiently do you think Alcor is positioned to tackle the challenges or cyber threats that a typical cloud based company faces?
    No company can ever be 100 percent hacker proof. There are two key solutions to it: One is being up to date with whatever is latest in the market in terms of managing security, monitoring solutions, parameter security and ethical hacking. The other part of solution is to prepare on how to respond by having a plan in case of data issues, etc.
  • Any plans of expanding the geographies of the company?
    We already have a significant presence in New Jersey and North East, Canada, Toronto regions. We are now planning to grow into the North East, Western nations and as well as South East zones.

Knowing the Key Executives

Amit Singh, Senior VP
Acknowledged with 22+ years of experience working with well known brands including Avasant and Gartner, Amit is responsible for running Alcor’s cloud business globally. An alumni of IIT Varanasi (previously known as IIT BHU), and IIM Calcutta, his focus lies on IT Strategy, IT processes, engineering, portfolio management, infrastructure management, IT governance, risk management and outsourcing management as well.

Jeff Perks, Service Delivery / Engagement Manager
A Service Delivery Manager / I.T. Asset Manager with over 25 years of business experience, Jeff’s areas of expertise include management, leading and motivating a team Product of Southern Alberta Institute of Technology/SAIT. He has previously worked with the companies like Nashco Consulting Ltd., Streamline Control Solutions, CompuCom, etc.

Monisha Singh, Senior VP, Product Management & Strategic Alliances
Monisha has a rich overseas & indigenous experience of over 18 years in managing Global Sales & Marketing / Product Management / Market Development & Product Development operations. She has previously served in sectors such as Pharmaceuticals/Biotech/Clinical Research and Medical Devices industry.

Shimon Klein- Senior Technical Team Lead at Alcor solutions, Shimon is a product of University of Nevada, Las Vegas. Prior to Alcor Solutions, Shimon has gained experienced working with companies such as Nashco Consulting Ltd as Solution Consultant, Techport Thirteen Inc. as a Senior Developer, Clark County as Programmer/ Analyst.

Darrin Lade- positioned as Senior ServiceNow Administrator at Alcor , Darrin is a certified ServiceNow System Administrator. An alumnus of Ranken Technical College, Darrin has worked with Peabody Energy as IT Specialist before joining Alcor.

Arnold De La Fuente- IT professional consultant/ITIL methodologies– Alumnus of Devry, Arnold has worked as Engagement Manager at Fruition Partners, Service Delivery Manager IT/DataCenter at Acxiom, Service Delivery Manager IT/Operations at TransUnion, and as a Computer Operator at May&Speh prior joining Alcor.

Kelli O’Neill, Senior Engagement Manager at Alcor, Kelli is Responsible for the successful implementation of ServiceNow Incident Management, Problem Management, Change Management, Knowledge Management, Employee Self Service, Service Level Management, Configuration Management, and building successful online Service Catalog’s for Service Requests for multiple clients, including but not limited to Walmart, Cal State LA, CLEAResult, as well as other clients. an alumnus of McKendree, Kelli has worked with companies such as Triad Technology Partners, Le, Arnold & Associates, LLC, Robert Half Technologies, Intl. Viewed as an experienced team member and is often asked to assist other Alcor Employees to solve process or configuration issues.

John Finnerty, Principal Consultant alumnus of York University, John has experienced working with companies such as Nashco Cunsulting Ltd, TGA, a Service Now.com Partner, FrontRange Solutions.
Specialties: ITIL v3 Foundations Certified, IT Service Management, certified Service-now.com Administrator