Its a constant tussle for the CIO- whether to outsource certain IT service management projects to reduce costs and free up his/ her valuable resources or continue with in-sourcing service management which no doubt is expensive but the pay off is that all work gets done on time, there is transparency and the team is cohesive while functioning. Outsourcing could be challenging as one interacts with people from different cultures and time zones.
Alcor’s webinar on,“Why Shouldn’t You Out Source IT Service Management” will help decision makers understand the pros and cons of both in-sourcing and out-sourcing, what works for certain kinds of IT projects and long term what kind of vendor relationship will bring the organization rich dividends.
In this webinar we’ll discuss:
- In-sourcing or Out-sourcing of IT Service Management – What works?
- Key risks of out sourcing IT Service Management.
- Key benefits of retaining IT Service Management in house.
This interactive webinar session is on 13th May 2015 at 11:00 AM (PDT) featuring Amit Singh, Senior Vice President, Alcor Solutions Inc.