Most CIO’s Offices have to manage multiple outsourcing contracts, from IT operations outsourcing to application development & maintenance outsourcing. These are typically large, complex, performance based contracts that can run into hundreds of pages.
Alcor consultants have helped design and manage several such outsourcing contracts and are intimately familiar with key aspects of outsourcing management. We have leveraged this experience into building a powerful custom application for managing outsourced service contracts on ServiceNow platform, leveraging integrations as required. We believe our dashboards and reporting on vendor performance will greatly simplify management of outsourcing contracts.